Terms and Conditions

  Merlof Ltd
(Last updated: 01/03/2026)

Merlof Ltd is a company registered in England and Wales.
Dalton House, 60 Windsor Avenue, London, England, SW19 2RR

These Terms apply to all goods and services supplied by Merlof Ltd (“we”, “us”, “our”) to business customers (“you”, “your”).

We contract only with businesses acting in the course of trade. We do not supply consumers.

1. These Terms apply to the exclusion of any other terms.
    
2. An order constitutes an offer by you to purchase goods or services.
    
3. A contract is formed only when we confirm acceptance in writing (including email).
    
4. Any quotation is valid for 30 days unless stated otherwise.
    

You are responsible for ensuring:

• The accuracy of all order details
   
• That goods are suitable for your intended purpose
   
• That all instructions and information provided to us are correct
   

We are not liable for errors arising from incorrect specifications.

• All prices are in GBP and exclusive of VAT.
   
• VAT will be charged at the applicable rate.
   
• Payment terms are as stated on invoice or quotation.
   
• Time for payment is of the essence.
   

Late payments will incur:

• Interest at 8% above Bank of England base rate under the Late Payment of Commercial Debts (Interest) Act 1998.
   
• Recovery costs and legal fees where applicable.
   

1. Title to goods remains with Merlof Ltd until payment is received in full.
    
2. Until title passes, you shall:
    
   • Store goods separately
      
   • Keep them insured
      
   • Not resell them without our consent
      

We reserve the right to recover goods for non-payment.

1. Delivery dates are estimates only.
    
2. We are not liable for delivery delays.
    
3. Risk passes upon delivery.
    
4. You must inspect goods within 48 hours and notify us of damage or shortages.
    

Failure to notify within 48 hours constitutes acceptance.

Where we provide logistics or related services:

• Services will be performed with reasonable care and skill.
   
• Timings are estimates unless expressly agreed in writing.
   
• We are not liable for delays caused by third parties, suppliers, or carriers.
   

All sales are final.

We do not accept returns unless goods are:

• Damaged in transit (properly reported), or
   
• Proven defective
   

We reserve the right to inspect goods before offering replacement or credit.

Nothing in these Terms limits liability for:

• Death or personal injury caused by negligence
   
• Fraud or fraudulent misrepresentation
   
• Any liability which cannot be excluded by law
   

Subject to the above:

1. Our total liability shall not exceed the total amount paid for the goods or services in question.
    
2. We shall not be liable for:
    
   • Loss of profit
      
   • Loss of revenue
      
   • Loss of business
      
   • Indirect or consequential losses
      

1. We accept no liability for misuse, improper handling, or unintended application of goods.
    

You acknowledge that these limitations are reasonable in a business-to-business context.

All products are supplied for general commercial use.

You are responsible for:

• Ensuring suitability for your specific application
   
• Compliance with all relevant industry regulations
   
• Safe storage and handling
   

We do not provide training or installation unless agreed in writing.

We are not liable for failure or delay due to events beyond our reasonable control including:

• Supplier failure
   
• Transport disruption
   
• Labour disputes
   
• Government restrictions
   
• Acts of God
   

All website content, branding, documentation and materials remain the property of Merlof Ltd.

No content may be reproduced without written permission.

We process personal data in accordance with UK GDPR and our Privacy Policy.

We may suspend or terminate supply immediately if:

• Payment is overdue
   
• You breach these Terms
   
• You become insolvent
   

All outstanding sums become immediately payable upon termination.

These Terms are governed by the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction.